Tuesday, 6 December 2022

Performance Appraisal versus Performance Management

Performance of an individual refers to carrying out or completion of an action. Performance appraisal means assessment of an individual’s action with respect to its quality and/or values. Performance management is defined as the process of evaluating the accomplishments and achievement of expected goals of each employee of the organization, within a specified period (Armstrong, 2009).

According to Armstrong & Baron, (2005). Performance management became popular in the HR field in late 1990s. It is now widely accepted that performance management is a natural management process that contributes to the effective management of individuals and teams to achieve high levels of organizational performance.

Performance Management is a process that consolidates goal setting, performance appraisal and development of an individual in the system and also the system as a whole. The aim is to ensure that the employee’s performance is in alignment and supporting the organization’s vision and mission. It applies to all the organizations and includes periodic activities to establish organizational goals, evaluate and monitor progress toward the goals, and make modifications or adjustments to achieve those goals. Those periodic activities are much of what managers inherently do in their respective organizations (Rath, 2018).

Traditional performance appraisal simply involves evaluative supervisory comments on past performance. Such a process does not involve any kind of management, per se, as the only performance that can be managed is present and future performance. Performance appraisal involves hierarchical, downward communication from supervisor to subordinate concerning the value the supervisor places on the subordinate’s performance (Mello, 2013).

Performance management is the continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with organization's goals. In comparing performance management and performance appraisal, “the distinction is the contrast between a year-end event – the completion of the appraisal – and a process that starts the year with performance planning and is integral to the way people are managed throughout the year (Dessler and Varkkey, 2011).

Basically, performance management is beyond performance appraisal, and does not just deal with how employees perform at the end of the year; it takes care of the employees throughout the year and also the learning and development part of the each employee for the future. Performance management ensures that the employees’ goals are aligned to organisation’s goals. It also modifies itself based on the employee performance at every stage so that employees are in track and deliver to their potential. It also helps employees improve their potential and productivity. Key distinction between Performance Appraisal and Performance Management could illustrate in table 01 as follows, (Rath, 2018)

01  Table 01: Performance Appraisal versus Performance Management

            

Performance Appraisal

Performance Management

Time period

Past

Past, present and future

Focus

Create records; document performance problems

Link employee work activities to specific business objectives and strategy

Nature of communication

One-sided, downward, directive; "rebuttal" sometimes allowed

Two-way

Employee role

Passive

Active participant

Formality

High formality, written forms with signatures

Informal, verbal

Timing

As prescribed (annual)

Spontaneous & ad hoc needed

Basis of relationship

Power

Collegiality

Role of supervisor

Authority figure

Coach, motivator, partner

Outcomes

Compensation decision; task directives

Participation; enhanced, targeted performance; improved relationships

 (Mello, 2013).

List of references;

Armstrong, M. & Baron, A. (2005). Managing Performance: Performance in Action. 1st ed. London, CIPD.

Armstrong, M. (2009) ARMSTRONG’S HANDBOOK OF HUMAN RESOURCE MANAGEMENT PRACTICE. 11th edn [online].Available at: Armstrong's Handbook of Human Resource Management Practice by Armstrong, Michael. - PDF Drive [Accessed on 7th of December 2022].

Dessler, G. and Varkkey, B. (2011), Human Resource Management, Twelfth Edition, Pearson Publication.

Mello, J. A. (2013), Strategic Management of Human Resources, 3rd Edn, Cengage Learning

Rath, A. (2018) "Evolution of Performance Management System: A Review of Literature", INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS, 6(2), p. 875 [Online]. Available at: https://www.ijcrt.org/papers/IJCRT1813200.pdf. [ Accessed on 7th of December, 2022].

6 comments:

  1. I agreed furthermore performance feedback indicates that specific, descriptive feedback (e.g., how the individual scored), results in perceptions of source credibility and system fairness, more accurate evaluations of expected future success, and increased performance when compared to evaluative outcome feedback. Bobko and Colella (1994)

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    Replies
    1. Thank You very much on your comment Puthra, as an additional knowledge sharing, and understood the idea referring Bobko and Colella (1994) performance feedback directly pave the way for improve more successfully the performance of employee.

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  2. A very Informative blog Sanath. Further, in order to high have high performing culture within the organization it is vital that it has an effective performance management system in place. In other words Performance management is referred as a "systematic approach/process of improving individual, team and organizational performance"(Michael A and Stephen T, 2014). Aguinis identifies five key elements in performance management: Agreement, Measurement, Feedback, Positive Reinforcement. (Aguinis, 2005). Performance Appriasal works as a tool to assess the performance of the employees on the basis of job reassignment, promotion or rewards related to performance. (Michael A and Stephen T, 2014)

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    Replies
    1. Thank You very much on your comment Zameera, as an additional knowledge sharing, and understood the idea referring Michael and Stephen (2014). High performance culture leads to more effective performance management system in work place. And also performance appraisal can be measured in different ways on the basis of job reassignment, promotion or rewards related to performance.

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  3. This comment has been removed by the author.

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  4. Hi Sanath, It is an informative and well-developed post and I agree with the content. To make this exercise more fruitful, I've attached some information from a published paper as well as the source. 
    However, issues with measurement quality and validity have not been the sole focus of all research on performance appraisal and performance management. Additionally, some studies looked into the connection between ratings or feedback from ratings (which is more of a performance management component) and subsequent performance. A large portion of this research was condensed into a meta-analysis that examined the connection between organizational productivity and Management By Objectives (MBO), a performance management intervention with elements of performance appraisal (Rodgers and Hunter, 1991).

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