Performance of an individual refers to carrying out or completion of an action. Performance appraisal means assessment of an individual’s action with respect to its quality and/or values. Performance management is defined as the process of evaluating the accomplishments and achievement of expected goals of each employee of the organization, within a specified period (Armstrong, 2009).
According to Armstrong & Baron, (2005).
Performance management became popular in the HR field in late 1990s.
It is now widely accepted that performance management is a natural management
process that contributes to the effective management of individuals and teams
to achieve high levels of organizational performance.
Performance Management is a process that consolidates goal setting, performance appraisal and development of an individual in the system and also the system as a whole. The aim is to ensure that the employee’s performance is in alignment and supporting the organization’s vision and mission. It applies to all the organizations and includes periodic activities to establish organizational goals, evaluate and monitor progress toward the goals, and make modifications or adjustments to achieve those goals. Those periodic activities are much of what managers inherently do in their respective organizations (Rath, 2018).
Traditional performance appraisal simply involves
evaluative supervisory comments on past performance. Such a process does not
involve any kind of management, per se, as the only performance that can be
managed is present and future performance. Performance appraisal involves
hierarchical, downward communication from supervisor to subordinate concerning
the value the supervisor places on the subordinate’s performance (Mello, 2013).
Performance management is the continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning their performance with organization's goals. In comparing performance management and performance appraisal, “the distinction is the contrast between a year-end event – the completion of the appraisal – and a process that starts the year with performance planning and is integral to the way people are managed throughout the year (Dessler and Varkkey, 2011).
Basically,
performance management is beyond performance appraisal, and does not just deal
with how employees perform at the end of the year; it takes care of the
employees throughout the year and also the learning and development part of the
each employee for the future. Performance management ensures that the
employees’ goals are aligned to organisation’s goals. It also modifies itself
based on the employee performance at every stage so that employees are in track
and deliver to their potential. It also helps employees improve their potential
and productivity. Key distinction between Performance Appraisal and Performance
Management could illustrate in table 01 as follows, (Rath, 2018)
01 Table 01: Performance Appraisal versus Performance
Management
|
|
Performance
Appraisal |
Performance
Management |
|
Time period |
Past |
Past, present and future |
|
Focus |
Create records; document performance
problems |
Link employee work activities to
specific business objectives and strategy |
|
Nature of communication |
One-sided, downward, directive;
"rebuttal" sometimes allowed |
Two-way |
|
Employee role |
Passive |
Active participant |
|
Formality |
High formality, written forms with
signatures |
Informal, verbal |
|
Timing |
As prescribed (annual) |
Spontaneous & ad hoc needed |
|
Basis of relationship |
Power |
Collegiality |
|
Role of supervisor |
Authority figure |
Coach, motivator, partner |
|
Outcomes |
Compensation decision; task directives |
Participation; enhanced, targeted
performance; improved relationships |
(Mello,
2013).
List of references;
Armstrong, M. & Baron, A.
(2005). Managing Performance: Performance in Action. 1st ed.
London, CIPD.
Armstrong, M. (2009) ARMSTRONG’S HANDBOOK OF HUMAN RESOURCE MANAGEMENT PRACTICE. 11th edn [online].Available at: Armstrong's Handbook of Human Resource Management Practice by Armstrong, Michael. - PDF Drive [Accessed on 7th of December 2022].
Dessler, G. and Varkkey, B. (2011), Human Resource Management, Twelfth Edition, Pearson Publication.
Mello, J. A. (2013), Strategic Management of Human Resources, 3rd Edn, Cengage Learning
Rath, A. (2018) "Evolution of Performance Management System: A Review of Literature", INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS, 6(2), p. 875 [Online]. Available at: https://www.ijcrt.org/papers/IJCRT1813200.pdf. [ Accessed on 7th of December, 2022].
I agreed furthermore performance feedback indicates that specific, descriptive feedback (e.g., how the individual scored), results in perceptions of source credibility and system fairness, more accurate evaluations of expected future success, and increased performance when compared to evaluative outcome feedback. Bobko and Colella (1994)
ReplyDeleteThank You very much on your comment Puthra, as an additional knowledge sharing, and understood the idea referring Bobko and Colella (1994) performance feedback directly pave the way for improve more successfully the performance of employee.
DeleteA very Informative blog Sanath. Further, in order to high have high performing culture within the organization it is vital that it has an effective performance management system in place. In other words Performance management is referred as a "systematic approach/process of improving individual, team and organizational performance"(Michael A and Stephen T, 2014). Aguinis identifies five key elements in performance management: Agreement, Measurement, Feedback, Positive Reinforcement. (Aguinis, 2005). Performance Appriasal works as a tool to assess the performance of the employees on the basis of job reassignment, promotion or rewards related to performance. (Michael A and Stephen T, 2014)
ReplyDeleteThank You very much on your comment Zameera, as an additional knowledge sharing, and understood the idea referring Michael and Stephen (2014). High performance culture leads to more effective performance management system in work place. And also performance appraisal can be measured in different ways on the basis of job reassignment, promotion or rewards related to performance.
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ReplyDeleteHi Sanath, It is an informative and well-developed post and I agree with the content. To make this exercise more fruitful, I've attached some information from a published paper as well as the source.
ReplyDeleteHowever, issues with measurement quality and validity have not been the sole focus of all research on performance appraisal and performance management. Additionally, some studies looked into the connection between ratings or feedback from ratings (which is more of a performance management component) and subsequent performance. A large portion of this research was condensed into a meta-analysis that examined the connection between organizational productivity and Management By Objectives (MBO), a performance management intervention with elements of performance appraisal (Rodgers and Hunter, 1991).